Managed Services is a very popular way of contracting for the provision of external information communication technology (ICT) services. It can offer an extremely flexible service provision model and can be moulded to fit individual entities’ ICT resources, skills, and objectives.

Which jobs require innovation or unique leadership? Hire for those positions, and develop those team members. They’re key to survival–­and they’ll often help you avoid redundancy and a bloated staff later on.

The financial services community has gone from being one of the least likely sectors to adopt cloud to becoming one of its keenest users, as regulator attitudes to using the technology have become more accommodating

Rather than selling a service that solves your problems, many MSPs simply offer a “cookie-cutter” solution – one that all customers must fit into.