Small businesses can benefit enormously from outsourcing a number of their services. Outsourcing is growing tremendously in popularity – especially amongst businesses that have already enjoyed the benefits of outsourcing.

From business continuity challenges to pricing model modifications, the COVID-19 pandemic is having far-reaching effects on IT service delivery, as IT leaders adjust and prep for the new, new normal.

Amid the pandemic, a surge in IT support could potentially exhaust a company’s resources.

According to the Statista report, spending on IT services is anticipated to reach a record $1.1 trillion in 2020. With a view of reducing development costs, assembling a professional team, and improving time-to-market, companies are delegating software-related tasks to third-party contractors. Since this approach offers many advantages, it is gaining high popularity.